The COVID pandemic highlighted the importance of timely and abundant access to healthcare and pharmaceutical supplies, equipment and services. In response, governments and organizations have recognized the need to develop more robust systems for health-related R&D, production and distribution.
At Mensana, we believe the best solutions come from the companies with experience and expertise in the healthcare and pharmaceutical sectors. That’s why our process begins with questions and observations, not one-size-fits-all prescriptions for change. Our on-site, hyper-collaborative approach values the keen insights of your team and identifies the greatest opportunities for leveraging your knowledge and products.
The world relies on the contributions of healthcare and pharmaceutical companies, and we’re proud to support our many clients in these sectors. As one CEO noted, “Mensana really took an interest in ensuring our success.”
Our previous clients have enjoyed significant benefits to their bottom line. We help you take immediate actions to build results-driven processes that ensure continuous improvement and lasting impacts.
5-10% increase in on-time, in-full customer delivery performance
10-30% improvement in right-first-time performance
10-30% increase in facility capacity increase without expenditure
15-30% reduction in R&D and Engineering/PMO project process cycle time
20-80% reduction in deviations and backlogs
Improved process efficiency
Increased labor-to-revenue ratio
Reduced re-work and non-critical path activity
Reduced material costs and scrap
Each of our healthcare and pharmaceutical clients is unique, with different challenges that encompass the vast complexities of R&D projects, as well as the granular details of customer service efficiencies. Drawing on our extensive background in these sectors, we collaboratively design an optimization process that analyzes not only current best practices across the industry, but also innovative tactics that focus on your company’s distinct advantages and opportunities.
Specifically, we work with clients to stay ahead of the rapidly evolving landscape of health-related products and services:
In many cases, our healthcare and pharmaceutical clients begin their project with the intention to improve one specific area; by the end of the process, they typically discover synergistic benefits across departments. For instance, one client engaged Mensana to optimize the utilization of Personal Support Workers and nurses. The project achieved its core goals — utilization jumped by more than 10%, which resulted in increased revenue and decreased write-offs. In addition, the project generated unexpected gains, such as a renewed affirmation to high-quality patient care and a reenergized sense of accountability among the management team. That’s the Mensana advantage — we collaboratively guide processes that inspire ongoing success.
“The Mensana team was incredible. They provided the coaching, the guidance, the support and were always there, walking hand in hand with us. Their approach was clear and straightforward: no smoke and mirrors, just good old-fashioned discipline. I highly recommend Mensana to any organization looking to ingrain a rigorous, sustainable approach towards sales excellence.”
“I was expecting great things from this project, and I am pleased to say that Mensana exceeded those expectations. Even more important than delivering the results, though, was Mensana’s ability to inspire change in the behavior of the entire management team.”
ANGELA BREWER – CEO, ACCLAIM HEALTH